From top level figures to actionable insights.
Company G had run an employee survey through another provider, but the results they received centred only on top level figures. What they wanted was to understand how they might use their results to make a real difference to their employees.
When they approached FWPXA, they weren’t looking to re-run the survey. Instead, they wanted a clear understanding of the results. And ways to obtain qualitative information and identify actionable recommendations that would positively impact their teams.
Lynne took time to understand the existing survey data. She then facilitated a series of workshops to get in-depth insights from employees about what needed to change. It was important this process was seen as a genuine catalyst for action, so she identified four main areas of focus from the survey and encouraged discussion on those topics.
By the end of the process, Lynne had detailed 31 actionable recommendations. She prioritised these against potential impact on employee experience (high/low) versus likely cost/time investment. The result was 11 high impact, low cost recommendations which formed the basis of Company G’s focus for the next six months.
Lynne also provided additional support to help implement several of the recommended actions. Six months on, a follow up workshop highlighted these were also the areas which had seen the most improvement.