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Lessons about people and profit: A Ferris wheel owner’s experience

Imagine for a minute that you make a living by owning and running a Ferris wheel at a fairground... You spend your days competing against other fairground ride owners to get visitors to ride your Ferris wheel. For hours on end, you're shouting into the crowd until your voice is hoarse. Your ride isn’t for … Continue reading Lessons about people and profit: A Ferris wheel owner’s experience

The benefits of optimising your employee experience

In Deloitte's 2019 Global Human Capital Trends report, 84% of survey respondents rated employee experience as important, with 28% identifying it as one of the three most urgent issues facing their organisation. 94% of employers in Willis Towers Watson's 2021 Employee Experience Survey said enhancing the employee experience will be an important priority at their … Continue reading The benefits of optimising your employee experience

The hidden value in interviewing new employees about their onboarding experience

Interviewing your new employees about their onboarding experience is about more than simply understanding their experience. It also builds a strong foundation for your work in improving overall employee engagement and reducing employee turnover. In this article, I share the benefits of incorporating 'new employee interviews’ in the onboarding process. From the obvious benefits - … Continue reading The hidden value in interviewing new employees about their onboarding experience

You’ve just started using Officevibe to measure employee engagement … now what?

Congratulations! By using Officevibe to measure and track employee engagement, you’ve taken a positive step towards improving your employee’s experience and building a better agency for your employees to work for (and your clients to work with). You’ve given your employees a voice and enabled them to help you to build a better place to … Continue reading You’ve just started using Officevibe to measure employee engagement … now what?

Case Study: Bringing employee experience to the AWA boardroom

During 2019-20 business planning, AWA digital agreed to a new goal. To make AWA a great place to work. They were already using annual employee engagement surveys to monitor and measure team sentiment, and, although scores were good, they were stagnant. Action taken on the findings was limited as there was no-one accountable for these … Continue reading Case Study: Bringing employee experience to the AWA boardroom

Why now is the ideal time to introduce candidate experience surveys into your recruitment strategy

The UK unemployment rate is 4.8% (at the time of writing) and redundancies have hit a record high. Meaning around 1.62 million people are currently out of work. And research from King’s Business School suggests 16.6 million more jobs are potentially at risk. So if you’re currently hiring it’s no surprise that you’re being inundated … Continue reading Why now is the ideal time to introduce candidate experience surveys into your recruitment strategy

Lessons about company culture: A Ferris wheel owner’s experience

Imagine for a minute that you make a living by owning and running a Ferris wheel at a fairground… As visitors walk around the fairground, they are met with a cacophony of different sights, sounds and experiences. Very quickly, they are able to assess which rides are, and aren't 'their kind of ride'. Which ones … Continue reading Lessons about company culture: A Ferris wheel owner’s experience

Lessons about employee offboarding: A Ferris wheel owner’s experience

Imagine for a minute that you make a living by owning and running a Ferris wheel at a fairground… Unfortunately, your time together has come to an end. Maybe it’s the end of the day and time to go home. Maybe they’ve been tempted by another ride. Maybe they just didn’t enjoy it. Whatever the reason, … Continue reading Lessons about employee offboarding: A Ferris wheel owner’s experience

Lessons about employee experience: A Ferris wheel owner’s experience

Imagine for a minute that you make a living by owning and running a Ferris wheel at a fairground… And they’re off. They’re on their way climbing up the Ferris wheel on their first rotation. Everything is new to them, the sights, the sounds, the sensations. Any nerves left after the onboarding stage begin to … Continue reading Lessons about employee experience: A Ferris wheel owner’s experience

Lessons about employee onboarding: A Ferris wheel owner’s experience

Imagine for a minute that you make a living by owning and running a Ferris wheel at a fairground… Hurray! The candidate has got to the front of the line, the next available cab is theirs. They’ve invested a lot of time and effort in this and now it’s time for them to get the … Continue reading Lessons about employee onboarding: A Ferris wheel owner’s experience