Understanding your employees with limited in-house data analysis skills
Rufus Leonard (Rufus) has a people-first mindset and know understanding their team is essential.
When they approached FWPXA, they were looking for an annual survey that asked the right questions and focused on the business issues that mattered to them. And it was important they were able to identify the biggest impacts on their teams. They needed robust, reliable data to support future business decisions and feedback they could act on.
Lynne partnered with them to review the surveys they’d run previously, suggesting changes and additions and making sure each question had a valid, actionable purpose. She used their HR platform to set up and monitor the survey, helping Rufus achieve a 78% response rate.
Finally, Lynne delivered a report highlighting actionable insights and making 64 recommendations for potential improvements within weeks of the survey closing.
Six-months on, a check-in with Rufus showed great progress. Many of the priority recommendations had been implemented and Rufus had even re-used some questions to gain ongoing feedback as part of their regular pulse surveys.