Onboarding Experience
Short summary hook
Designed to support businesses who want to improve their recruitment process by discovering what they’re doing well and what can be improved. Our Candidate Experience Services involve setting up candidate experience surveys and making recommendations based on the results.
What are the benefits of Employee Experience?
Businesses who invest in employee experience (EX) benefit from…
… increased revenue and profits
Higher average profit
More profit per employee
Higher average revenue
Higher revenue per employee
Author of The Employee Experience Advantage, Jacob Morgan analysed 250 organisations and found that the best organisations for employee experience outperform companies that don’t invest in employee experience across a range of business metrics.
Read our blog post: The benefits of optimising your employee experience, to learn more.
Our Onboarding Services
Onboarding interviews
Discover what new employees think about your recruitment & onboarding processes
[To be written]
What we do:
- Develop questions based on your specific areas of interest
- Speak to your new employee
- Understand their experience
- Prepare a report sharing the findings and making recommendations
From day one, Lynne brought enthusiasm in helping us to make AWA a great place to work. Something that was commented upon in glowing terms by those both inside and outside the business.
As CEO of a data driven organisation, I love the fact that Lynne is driven by the numbers part of employee engagement as well as the momentum she created in taking action. Her efforts have paid off in so many ways.
Our Mindset
We work with agency owners and leaders to embed a Communicate, Listen, Understand, Act mindset within their business.
Communicate
Embed and use 2-way communication with your people – talk ‘with’ them, not ‘to’ them. This communication could be one-to-one or in a group, verbal or written. Maintain this communication throughout the process.
Listen
Listen to your people – you’ve given them a voice, listen to it, learn from it.
Understand
Understand their experience – clarify, investigate, dissect, accept. Ask great follow up questions, dig deeper into the data to find the hidden insight.
Act
Act on the insight – implement changes. Your people aren’t communicating just to make you aware of thing, they’re communicating because you have the power to change things! Use this power.
Interested in finding out more?
Our Onboarding Insights
The hidden value in interviewing new employees about their onboarding experience
Interviewing your new employees about their onboarding experience is about more than simply understanding their experience. It also builds a strong foundation for your work in improving overall employee engagement and reducing employee turnover. In this article, I...
Lessons about company culture: A Ferris wheel owner’s experience
Imagine for a minute that you make a living by owning and running a Ferris wheel at a fairground… As visitors walk around the fairground, they are met with a cacophony of different sights, sounds and experiences. Very quickly, they are able to assess which rides are,...
Lessons about employee offboarding: A Ferris wheel owner’s experience
Imagine for a minute that you make a living by owning and running a Ferris wheel at a fairground… Unfortunately, your time together has come to an end. Maybe it’s the end of the day and time to go home. Maybe they’ve been tempted by another ride. Maybe they just...