People Experience Advocates
Attract and retain your ideal employees.
Build a company people want to work for.
FWPXA
Ferris Wheel People Experience Advocates
Gather – and learn from – 'Voice of Employee' Insight
Develop People-First HR Processes, Policies & Strategies
Improve your Candidate and Employee Experience
There is no one-size-fits-all approach to employee experience.
Those cookie-cutter HR processes, policies and templates you’re using will only get you so far.
But if you want to be an employer of choice. To run a business that attracts, engages and retains your ideal employees. Then it’s time to take a different approach.
A personalised approach.
That’s where I come in.
If you’re striving to build a company that people want to work for…
That attracts your ideal candidates (even when you’re not hiring) and converts them from job applicant to employee
That engages your employees from day one then develops and retains them (or ensures they leave as advocates)
That puts people first and places employees at the heart of all your HR processes
…Ferris Wheel People Experience Advocates are here to help.
Hi, I’m Lynne
I work with small business owners and your employees to develop and implement bespoke HR processes, policies and strategies designed to attract, recruit and retain your ideal employees.
How I do this
My services are all based on a framework I call CLUA (Communicate > Listen > Understand > Act).
Communicate
Ensuring your business has – and regularly and appropriately uses – two-way communication strategies that give people a voice to share their experiences.
Listen
Ensuring your business listens to these voices and that people’s experiences, suggestions and concerns are being heard.
Understand
Helping your business to understand the experience of your people and find the areas of opportunity.
Act
Supporting business leaders and teams to act on the insight, implement the required change(s) and monitor the impact.
Interested in finding out more?
My employee experience services
My services cover the entire employee journey – from recruitment and onboarding to offboarding and the myriad of employee experiences in between.
I focus on giving your job candidates and employees experiences that set your business apart and establishes it as a company of choice. A company that people queue up to join, enjoy the ride and encourage their friends to join.
Candidate Experience / Recruitment
I use candidate and employee feedback to develop recruitment processes and strategies that identify and delight your ideal candidate so that when they see you’re hiring they’re eager to apply and when they get to the offer stage they’re even more excited about joining than when they first applied.
Or, in Ferris wheel speak:
‘I help make sure that when budding riders enter the fairground, they’re eager to join your queue and by the time they’re at the front, they’re beyond excited to ride your Ferris wheel’.
Onboarding
Experience
Using new starter and line manager feedback, I develop onboarding experiences that get you and your new employee off to the best possible start so they reach prime productivity as quickly as possible and pass their probation period with a desire to continue their career journey with you.
Or, in Ferris wheel speak:
‘I help make sure everyone boarding your Ferris wheel receives all the information they need to enjoy their ride and want to stay on as long as possible’.
Employee Experience /
Retention
I gather employee feedback using surveys, focus groups and 1-on-1 interviews then I share the insight with you and support you to implement changes so that you retain your ideal employees, and they are advocates, referring others to your agency.
Or, in Ferris wheel speak:
‘I help make sure that your riders have an enjoyable experience that they tell their friends about, making your Ferris wheel a popular fairground attraction that people want to ride rotation after rotation’.
Offboarding
Experience
I run impartial exit interviews to learn all I can about working for your company and use this insight to feed into your recruitment and retention processes / strategies to make sure your business continues to attract and retain your ideal employees.
Or, in Ferris wheel speak:
‘I talk to everyone leaving your Ferris wheel about their experience and feed this back to you so you can make any changes necessary to keep your queue long and your riders happy’.
What have Ferris wheels got to do with employee experience?
Everyone who works for, or with, your company has an experience.
For employees, this experience is often referred to as ‘the employee journey’ which I think of Ferris wheel style:
I wrote more about this analogy in this blog.
Lynne was instrumental in keeping team engagement and welfare high up the agenda. She used well thought through analysis based on real data to provide insights and recommended actions for continuous improvement in key areas around personal development, team relationships and alignment.
What was of most value was her commercial grounding in the recommendations and innovative ways she suggested deploying limited resources.
Who FWPXA work with
I specialise in working with growing, people-first businesses (5+ employees) whose leadership are looking to understand and improve their employee experience and implement HR processes, policies and strategies bespoke to their unique business and employee needs.
Businesses who have worked with FWPXA to attract and retain their ideal employees include:
About Lynne Wright
Founder and Chief People Experience Advocate
Lynne, the (Self-)Employee
- A natural data analyst, I enjoy getting stuck into both quantitative and qualitative data, analysing it, interpreting it and acting on it.
- Prefers to make decisions and recommendations based on data and evidence, not best practice and opinion.
- Values supporting action, not simply sharing insight.
- 7 years experience as a core employee of a small agency so I understand how small businesses are run and the importance of growing profitably.
- A Night Owl who works best after-hours. I reach maximum productivity when everyone else has logged off for the day and distractions – in my home and work life – are at a minimum.
Lynne, the Person
- Proud wife and Mum.
- Guaranteed to get on the dancefloor when Love Shack by The B-52’s comes on.
- Much happier in a snow storm than a heatwave. Anything over 20° and I get all hot, bothered and grumpy!
- Myers Briggs type INFJ – Introversion, Intuitive, Feeling, Judging. (a.k.a ‘Advocate’ in 16 Personalities lingo… coincidence?!)
- Clifton Strengths: 1. Input, 2. Connectedness, 3. Relator, 4. Learner, 5. Intellection.
- Ironically, wouldn’t be found riding a Ferris wheel as the though of it breaking down gets me all panicky!
