Recruitment & Retention Services
Delivering exceptional experiences for your ideal employees with services covering the entire employee journey
Recruit and retain your ideal employees
My People Experience services cover the entire employee journey. From recruitment and onboarding to offboarding and the myriad of employee experiences in between.
I focus on giving your job candidates and employees exceptional experiences that set your agency apart and establishes it as an agency of choice. An agency people queue up to join and, once on, ride ’til the end.
What do I mean by ’employee journey’?
And why am I referencing queuing and rides?
Well, I think of the employee journey Ferris wheel style:
Overview of my services
Job Adverts
I write job ads that help your role / agency (‘Ferris wheel’) stand out amongst a sea of other marketing agencies on the job board (‘rides at the fairground’).
Attracting and engaging your ideal candidate (‘rider’) and encouraging them to apply (‘queue to join’).
Recruitment
I develop recruitment processes and candidate experiences that impress and delight your ideal candidate (‘rider’) so that they get to the offer stage (‘front of the queue’) even more eager to join your marketing agency (‘ride your Ferris wheel’) than when they first applied.
Retention
I enable you to understand your employees’ (‘riders’) experiences and support you to develop and embed HR processes and experiences that retain your ideal employee (‘rider’). Keeping them at your agency (‘on your Ferris wheel’) as long as you, and they, want.
On-/Offboarding
I develop onboarding experiences that get you and your new starter (‘rider’) off to the best possible start and offboarding experiences that make sure your departing employees (‘riders’) leave as advocates, referring others in the job market (‘fairground’) to your agency (‘Ferris wheel’).
We’ve always understood the importance of hiring great people, but the strategy Lynne created gave us a renewed focus on the candidate. Not only do we hire great people, but everyone who applies leaves with a positive experience of our agency (even if we don’t hire them).
Partnering with Lynne [on our annual employee survey] was brilliant. She made sure we were asking the right questions and completed detailed analysis to give excellent insights and recommendations on what to prioritise for our employees. She literally saved me hours of crunching numbers and pouring over comments and helped us create a great foundation for the future.
Lynne was instrumental in keeping team engagement and welfare high up the agenda.
What was of most value was her commercial grounding in the recommendations and innovative ways she suggested deploying limited resources.